Frequently Asked Questions

Everything you need to know about your Tracy's Dog shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and accessories cannot be returned once opened.

How do I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How do I ensure I choose the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles.

Are your materials sustainably sourced?

Tracy's Dog is committed to ethical fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our entire supply chain.